Spring Newsletter

  08th April, 2025

Welcome to our Spring 2025 Newsletter

 

We would like to take this opportunity to welcome all our new clients and carers who have joined us over the past few months. As a company, we extend our immense gratitude to all our incredible live-in carers who show such commitment and dedication to their clients. You enable our clients to remain proudly independent in their own homes, and your hard work is always appreciated.

Office Staff News


To start, we want to wish our Care Manager Bozena a huge congratulations for successfully completing her Level 5 Diploma in Leadership and Management for Adult Care.

She studied for this diploma alongside managing all the carers rosters, visiting clients and their families and many other responsibilities that come with her full-time role.

We are very proud of her accomplishments and feel lucky to have her as a part of our Arbour team.


Our Operations Manager, Alex, has been working closely with the Surrey County Council to volunteer as an Information Champion for Dementia.

This new dementia-friendly alliance meets monthly to share ideas to support families living with dementia. This is a particular passion of Alex’s, both personally and professionally.

If you would like any further information or support, please give her a call. Dementia Awareness week will run between 19th-25th May, and Alex will be sure to share local events with you.

 

Enrichment Program

Jane Vincent joined our team in November, initially as our recruitment administrator. She has now developed her role to include launching and co-ordinating our exciting new Enrichment Program. The aim is to work together with our clients, their families, and their carers to build an enjoyable program of activity into our clients’ daily lives which will be written into their bespoke care plans.


As each client is unique, we will create programs of activity for individuals, that are both inclusive and varied. We aim to offer ideas and opportunities that will bring clients the benefits of mental,physical, emotional, cultural and social well-being. These activities will help clients feel a sense of pride in their achievements, develop self-confidence, and maintain independence. Jane will be arranging visits to get to know you and provide you with resources, and we are aiming to arrange some group outings for later in the year.


We’d like you to meet Molly, the cockapoo. Along with David and Jane, their lovely dog Molly visits the office most days. Here she is sunning herself in front of the heater on a cold day! If your client would like Jane to bring Molly along to your enrichment visit, then please do let us know. She is very friendly, and many of you will have met her enjoying all the attention at our Christmas party.

Sunflower Growing Competition

Some of you will have received a packet of sunflower seeds in your Christmas hamper. If you didn’t, please let us know and this can be amended. They were kindly donated by West Horsley Place, who sow a huge sunflower field annually to raise money for charity. Now is the time to sow your seeds in a pot inside, then move them outside when the weather gets warmer. We would love to see photos of your sunflowers this summer, the office staff are taking part too! There will be prizes for the most impressive sunflowers grown.

Upcoming dates for your diary

After the huge success of our Christmas party, we are excited to announce that Arbour Companions & Care will be celebrating its 10-year anniversary this summer with another party! Thank you all for making our company what it is today.

 

Please save the date for our Afternoon Tea celebration on Thursday 10th July from    2-4pm at Bagshot Pavilion. Stefano will be entertaining you all again with his singing, guitar playing and hopefully will have many of you up dancing! A formal invitation will follow soon.

Local Community Events

Our fantastic office team will be hosting a stall at the following local village fetes this spring/summer. Please do come along for a chat and some refreshments. It was lovely to see so many of you last year.

  • BH Monday 5th May- Chobham Carnival
  • Saturday 14th June – Windlesham Fete
  • Saturday 21st June- Lightwater Village Fete


During Mental Health Awareness week (the 12th-18th of May), we will be raising awareness and funds by Wearing Green on Thursday 15th May. We will be donating to the Mental Health Foundation. We would love you to send us photos of you and your clients wearing green that day too for our website and social media pages to raise awareness for such a worthy cause.

And finally, we’d like to take this opportunity to wish you all a very lovely Easter. If you have any hot cross buns left, below is a delicious way of reinvigorating stale hot cross buns and makes for a very tasty breakfast!

Hot Cross Bun French Toast Recipe

Ingredients

  • 2 eggs
  • 100ml milk
  • 2 tbsp caster sugar
  • ½ tsp cinnamon
  • knob of butter
  • 4 hot cross buns, halved
  • 4 tbsp Greek yoghurt
  • 2 bananas
  • 4 tbsp honey

Instructions

  1. Crack your eggs into a bowl. Then add the milk, caster sugar and cinnamon. Beat with a fork until you have a totally combined mixture.
  2. Pop a knob of butter in a large frying pan and heat it over a medium-high heat. Dip the hot cross buns in the egg mixture, turning so that all sides are coated.
  3. Place the hot cross buns in the frying pan a few at a time, frying for 2 mins on each side until golden. Serve with a dollop of Greek yoghurt, chopped banana and a drizzle of honey

 

We hope you enjoy our first newsletter, with best wishes and a Happy Easter from all of us in the Arbour Companions & Care team!

  • "My friend has received continuous live in care for the last three years from Arbour Care. All the carers they have provided have been very good and the last two carers, who have worked back to back, have been excellent in every way. They have always accompanied her to church and church activities which has been a real blessing. They have become very fond of my friend and she of them. The owner was very helpful in coming to see my friend and assessing her needs before we decided that live in care was appropriate and this was much appreciated as it gave my friend confidence that this was the right thing for her at that particular phase of her life. The staff are extremely friendly and have always been very co-operative. If I have had any queries they have always been extremely helpful and assisted me in every way. I have no hesitation in recommending their services."

    Jacky Breadmore

  • "We used Arbour Care to provide care for our parents while we were on holiday. Our parents were originally reluctant to have someone living in their home but eventually agreed that it was the best option. The care they received was so good, the carer cooked delicious meals (I need some recipe ideas!) she was company for Dad and made it possible for us to enjoy our holiday knowing there was someone available if anything was to happen. We would have no hesitation in recommending Arbour Care to anyone looking for care providers."

    Clare H

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."

    Mark

  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."

    Jesse

  • "Arbour Companions & Care's support over the last 20 months has been amazing. They found a wonderful carer to look after my husband who has a physical disability, with additional support provided by her supervisor. As his medical conditions have become more complicated, they have supported the carer and me, finding solutions to keep him living at home. Separately, the conversations that I had with members of their office team have been helpful and professional. I would happily recommend their services."

    AB Chobham

  • "On behalf of myself and my sisters, we would like to thank the whole Arbour team that helped care for our Aunty on and off for the last 2 years. Without their help and support, she would not have been able to stay in her home which she loved. The team's communication was superb and all were professional, caring and helpful. We would highly recommend them."

    Fiona M

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