So Much More Than Just a Live-in-Care Service

  24th July, 2017

If you haven’t watched our latest video, please do: the reason for this is that many people don’t know that we offer a much more complete service than just providing a 24-hour live-in care for our clients.

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Live-in care is the core of what we provide at Arbour Care. To us, though, the whole journey is what matters and that includes making sure that everything is in place for our clients even before their carer moves in with them, especially when hospital discharge is involved.

When people are being discharged from hospital, they often require support and help at home – not just help from a carer.  For example, they may no longer be able to travel up-stairs and need a stair lift. In some cases we have worked with Age UK to install downstairs shower facilities.

We also work with the District Nurses, and all of the primary health care team, to make sure that you have everything in place to help care for you safely when you return to your own home.

This level of service allows peace of mind for the family as well as the client, and, as you can see from Christina’s video case study, we have even had a live-in carer stay with the client’s relatives to make sure that all parties felt comfortable moving ahead and that a relationship and friendship could built from the very start.

Every step of our process is done with the utmost care and attention to make the transition as comfortable as possible. We understand that it can be a difficult time – which is why we are by your side every step of the way.

For more information on our services, including dementia care services, visit our WEBSITE or contact us today on 01932 901444 and Christina and her team will be more than happy to take your call and answer any questions you may have.

  • "We used Arbour Care to provide care for our parents while we were on holiday. Our parents were originally reluctant to have someone living in their home but eventually agreed that it was the best option. The care they received was so good, the carer cooked delicious meals (I need some recipe ideas!) she was company for Dad and made it possible for us to enjoy our holiday knowing there was someone available if anything was to happen. We would have no hesitation in recommending Arbour Care to anyone looking for care providers."

    Clare H

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."

    Mark

  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."

    Jesse

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