Arbour Care’s Approach to Creating a Comforting Live-In Care Experience

  29th February, 2024

Finding the right provider for personalised healthcare, especially live-in care services is vital for ensuring peace of mind to you and your loved one. Arbour Care stands out for its ability to provide individuals with the support they need within the comfort and familiarity of their own homes. At Arbour Care, we pride ourselves on our unique approach to delivering a comforting live-in care experience that not only meets the medical and physical needs of our clients but also nurtures their emotional and psychological well-being. Here’s how we do it:

Personalised Care Plans

Understanding that each client has unique needs and preferences, Arbour Care begins each live-in care journey with a comprehensive assessment. This allows us to develop personalised care plans that address specific health conditions, daily routines, hobbies, and dietary preferences. Our aim is to ensure that every aspect of care is tailored to the individual, making their experience as comfortable and fulfilling as possible.

Compassionate and Skilled Caregivers

The crucial element of comforting live-in care experience is the relationship between the caregiver and the client. We always strive to match our clients with caregivers not just based on skills and experience, but also on personality and interests. This fosters a deeper connection and a more harmonious living environment. Our caregivers are not only trained in providing medical and personal care but are also empathetic individuals who understand the importance of companionship and emotional support.

A Focus on Independence and Dignity

At Arbour Care, we recognise the importance of promoting independence and preserving the dignity of our clients. Our approach to live-in care emphasises empowering clients to participate in their care and decision-making processes as much as possible. We encourage activities that enhance physical mobility and cognitive function, contributing to a sense of self-reliance and self-esteem.

Seamless Integration into Family Life

We understand that introducing a live-in caregiver into a home affects the entire family. Arbour Care works closely with families to ensure a smooth integration, respecting household routines and privacy. Our caregivers are trained to be sensitive to family dynamics and provide support that complements the existing care structure, making the transition as seamless as possible.

Continuous Support and Communication

Effective communication forms the backbone of our comforting live-in care experience. Arbour Care maintains open lines of communication with clients, families, and caregivers, ensuring that any concerns are addressed promptly and adjustments to care plans are made as needed. Regular updates and meetings keep families informed and involved in their loved one’s care.

Creating a comforting live-in care experience is more than just a service for us at Arbour Care. It’s a commitment to enhancing the quality of life for those we serve. Through personalised care, compassionate caregivers, a focus on independence, seamless family integration, and continuous support, we strive to make every moment meaningful for our clients in their own homes.

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The  care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."


  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."