How Technology Can Improve Home Care

  23rd August, 2025

At Arbour Care, we’ve always believed that great home care is about people first.

Our carers spend time building relationships, understanding needs, and creating routines that make life easier and more enjoyable for our clients. In recent years, technology has become another tool we can use to support our care, helping us deliver an even higher standard of service while keeping the focus on the person at the centre of our care.

1. Keeping an Eye on Safety, Without Being Intrusive

Sometimes, families worry about leaving a loved one at home alone, particularly if they have mobility challenges or ongoing health conditions. Modern remote monitoring tools can offer an extra layer of reassurance, helping to detect falls, unusual activity, or other potential safety issues. While technology doesn’t replace the care and support a carer provides, it can give families peace of mind knowing there are additional safeguards in place.

2. Supporting Daily Routines and Medication

We know how important it is for our clients to stick to their daily routines, from meal times to taking medication.

Technology can help coordinate this care more effectively, reminding us and the person we care for when certain tasks need to happen. This doesn’t replace the personal touch of a caring hand, but it makes sure nothing is missed and that our clients’ health and comfort are always prioritised.

3. Staying Connected with Family

Being able to see loved ones easily can make a huge difference to emotional wellbeing. Video calls and simple communication tools allow clients to stay connected with family and friends, especially for those who can’t always travel easily. We’ve seen firsthand how these moments of connection lift spirits and make our clients feel more included.

4. Smart Home Adaptations That Make Life Easier

Simple technology like automated lighting, thermostats, or voice-activated assistants can make everyday tasks easier and safer. Our carers work alongside clients to make sure these tools enhance independence rather than replace human support. The goal is always to empower, not isolate.

5. Coordinating Care Seamlessly

Technology also helps us communicate with other carers, healthcare professionals, and families. Shared care apps allow us to log observations, update schedules, and make sure everyone involved is on the same page. This ensures continuity of care and gives families confidence that their loved one is being looked after consistently.

At the heart of our work, technology is just that, a tool. The real difference comes from our carers, who bring compassion, patience, and understanding to every visit.

By combining personal care with thoughtful use of technology, we can help our clients live safely, comfortably, and happily in their own homes.

  • "My friend has received continuous live in care for the last three years from Arbour Care. All the carers they have provided have been very good and the last two carers, who have worked back to back, have been excellent in every way. They have always accompanied her to church and church activities which has been a real blessing. They have become very fond of my friend and she of them. The owner was very helpful in coming to see my friend and assessing her needs before we decided that live in care was appropriate and this was much appreciated as it gave my friend confidence that this was the right thing for her at that particular phase of her life. The staff are extremely friendly and have always been very co-operative. If I have had any queries they have always been extremely helpful and assisted me in every way. I have no hesitation in recommending their services."

    Jacky Breadmore

  • "We used Arbour Care to provide care for our parents while we were on holiday. Our parents were originally reluctant to have someone living in their home but eventually agreed that it was the best option. The care they received was so good, the carer cooked delicious meals (I need some recipe ideas!) she was company for Dad and made it possible for us to enjoy our holiday knowing there was someone available if anything was to happen. We would have no hesitation in recommending Arbour Care to anyone looking for care providers."

    Clare H

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."

    Mark

  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."

    Jesse

  • "Arbour Companions & Care's support over the last 20 months has been amazing. They found a wonderful carer to look after my husband who has a physical disability, with additional support provided by her supervisor. As his medical conditions have become more complicated, they have supported the carer and me, finding solutions to keep him living at home. Separately, the conversations that I had with members of their office team have been helpful and professional. I would happily recommend their services."

    AB Chobham

  • "On behalf of myself and my sisters, we would like to thank the whole Arbour team that helped care for our Aunty on and off for the last 2 years. Without their help and support, she would not have been able to stay in her home which she loved. The team's communication was superb and all were professional, caring and helpful. We would highly recommend them."

    Fiona M

  • "Hello everyone! My name is Edit, and I'm thrilled to share a little bit about my journey as a live-in carer. For the past couple of years, I've had the privilege of providing care and companionship to an elderly lady. It's a role that truly comes from the heart, and I find immense satisfaction in ensuring her comfort and well-being every single day. Being a live-in carer means I'm there around the clock, offering support and a friendly face. It's more than just a job; it's a deep commitment, and I'm incredibly dedicated to the person I care for. I'm so proud to be part of the caring community, and happy to celebrate Carers Week with you all!"

    Edit

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