How To Choose The Right Home Care Company

  01st March, 2023

Are you looking for a 247 home care specialist? Not sure how to find someone you can trust?

Choosing a home care professional comes with a wide variety of challenges and you may be worried about what you’re getting into. That being said, if you want to make sure you hire a responsible, competent, and likeable homecare specialist, then there are a few easy steps you can follow to simplify the process, and that’s what we’re here to talk about today.

Step 1: Find A Company With Excellent Reviews

When you’re beginning your homecare journey, the first thing you’ll want to do is find a reputable homecare company, and the best way to ensure a good reputation is to always check the reviews. Not only are reviews an excellent way to learn a little more about the company you’re working with but they’ll also help you verify that the 247 home care specialists you’ll be inviting into your/your loved one’s home are reliable experts in what they do.

Step 2: Check The Company’s Credentials

Naturally, at this point, you’ll want to be certain the people you’re working with are trustworthy and know what they’re doing. In England, healthcare quality is monitored by an independent regulator called the Quality Care Commission. Their grading system assigns points based on the standard of care and then assigns an overall rating. These ratings are:

  •     Outstanding
  •     Good
  •     Requires Improvement
  •     Inadequate

You can check any carer’s rating by searching for them on the quality care commission’s website.

Step 3: Getting To Know Your 247 Home care Specialists

One of the most important parts of 247 home care is the knowledge that clients have a good relationship with their carer/carers. Generally speaking, most companies will assign two or more 247 home care specialists to a given patient, to ensure that the carers aren’t overworked and are given time for holidays and sick leave. That being said, they should also make an effort to keep the number of carers to a minimum so that clients can get to know and trust the people they are living with.

During the early days of care, there will likely be a period of getting to know one another. At this point, if you haven’t already, you should feel free to ask questions about what your carer can and can’t do, so that healthy boundaries can be established on both sides.

In time, a good 247 home care specialist can integrate their care perfectly into the client’s life, helping to give them a sense of independence and freedom that would otherwise be unavailable.

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The  care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."


  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."