What do people think about us?

We all look to our peers for advice and guidance, this is a huge decision so you want to be sure that you’ve consulted enough knowing parties.

"Over the six month period to mid Feb this year when my wife died, Arbour have provided two carers for most of that time, covering both day and night and working in shifts. Their care has not only been professional but kind and thoughtful. My wife could not have had better treatment anywhere, and I would have no hesitation in recommending them." 

R M


"From the initial contact to the present-day Arbour Care have been outstanding in caring for my mother who has Alzheimer’s. The carers are so good and the supporting office staff so quick to implement additional requirements. I would have no hesitation in recommending them to anyone. First-class Arbour Care!" 

Steve B


"The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough. As well as knowing that my husband is being well taken care of, the manager and her team in the Arbour Care office have been so helpful in terms of providing advice and understanding to support me with the various issues that crop up. We are managing an ongoing situation and knowing that advice is available, specifically as it relates to my husband, is a great relief. Based on my experience over the last 10 months, I would happily recommend Arbour Care to others." 

Anne B


"I joined the Arbour Care team in November last year. It was a challenge as I was in a foreign country speaking another language. Thankfully I was welcomed. I have met nice, kind and helpful people who create a family atmosphere whilst supporting me. I like to help people, giving them joy and support. I am genuinely concerned for their wellbeing, dignity and privacy." 

Gosia - Carer


"There was a problem when my neighbour's husband had a heart attack as he was his wife's carer.  She had mobility problems so was unable to cope on her own.  I knew of Arbour Care so contacted them.  Even though this was not pre-arranged they provided a very capable and pleasant carer that day! 

ED Westcott


"As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and has become invaluable.  " 

CB Guildford


"We are absolutely delighted with Karolina; she is gentle and kind I love chatting to her and really enjoy her company." 

JH Cambridge


"Thank goodness everyone managed to change my mind about coping on my own for a week." 

PB Guildford


"William has had a new lease of life since Ewa came. It's great to hear him laughing again." 

DM Virginia Water

 


"The care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with Jill. It was a happy day when she came to us."

RL Englefield Green

 

 

  • "We used Arbour Care to provide care for our parents while we were on holiday. Our parents were originally reluctant to have someone living in their home but eventually agreed that it was the best option. The care they received was so good, the carer cooked delicious meals (I need some recipe ideas!) she was company for Dad and made it possible for us to enjoy our holiday knowing there was someone available if anything was to happen. We would have no hesitation in recommending Arbour Care to anyone looking for care providers."

    Clare H

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."

    Mark

  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."

    Jesse

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