What We Do

Arbour Companions & Care specialise in providing bespoke 24-hour homecare services across Surrey and South England. We are qualified to support all levels of care needs, including complex care, dementia and palliative care.

We understand that looking for and choosing care is a hugely important process. You need to feel absolutely confident you are making the best decision for you and that you are 100% clear on what you are getting. The information below is meant to make our services and how we work as clear and transparent as possible. You can also read our FAQs.

If you have any questions, or want to discuss the care choices available to you, please get in touch. We are here to help.

At Arbour Companions & Care we do everything possible to keep our clients safe; this includes choosing to be regulated by the Care Quality Commission and working hard to exceed all that they expect of us. This means that we take our duty of care to our clients very seriously and will comply with all that is required of us by law and will follow government guidelines on best practice as regards maintaining the safety and best interests of all people whom we serve.

  • "We used Arbour Care to provide care for our parents while we were on holiday. Our parents were originally reluctant to have someone living in their home but eventually agreed that it was the best option. The care they received was so good, the carer cooked delicious meals (I need some recipe ideas!) she was company for Dad and made it possible for us to enjoy our holiday knowing there was someone available if anything was to happen. We would have no hesitation in recommending Arbour Care to anyone looking for care providers."

    Clare H

  • "The carers have been very good, one even using her free time to visit the husband in hospital and really going the extra mile."

    ED Westcott

  • "The care that Jola provides is fabulous in every respect. I cannot praise her highly enough for the patience she shows with. It was a happy day when she came to us "

    RL Englefield Green

  • "As far as I am concerned, Roberta has been an absolute rock for our family. Completely unselfish in her care and invaluable."

    CB Guildford

  • "We are absolutely delighted with Karolina she is gentle and kind I love chatting to her and really enjoy her company."

    JH Cambridge

  • "Arbour provided live-in carers for my wife for six years from 2017-2023 including the pandemic. My main impression is of a very professional organisation in which owners and staff worked all the time to provide the support the client needed at as high a standard as possible. They gave equal attention to statutory requirements, care plans and staff training and never cut any corners."

    Mark

  • "The support that we have had from Arbour Care has been, quite literally, lifesaving. They found an amazing carer to look after my elderly and disabled husband, who is very experienced, kind and thoughtful. She has made an enormous positive difference to the quality of our lives and I will always be grateful to her and cannot thank her enough."

    Jesse

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